Kolvoy Terms of Use
Effective date: 12 November 2026 · Provider: Elia Elhadad, an individual developer, Or Yam 52, David Hamelech St, Sderot, Israel ("we", "us") · Contact: support@kolvoy.app
These terms apply when you use the Kolvoy app, the website kolvoy.app, and Kolvoy's relay, account and SOS services (together, "Kolvoy"). By installing or using Kolvoy you accept them. If you don't, please don't use Kolvoy. The Privacy Policy explains how data is handled.
1. Ride safely. The app comes second.
- Never look at, hold or operate your phone while riding. Set up groups, headsets, maps and safety settings before you ride or when you are stopped somewhere safe. Kolvoy is hands-free by default; use the headset button or a handlebar remote when you need a button.
- Keep the volume at a level where you can still hear traffic, sirens and your bike. Talking can distract you. Stop talking when the road needs your full attention.
- Follow local law. Some countries and states restrict helmet speakers, earphones or communication devices while riding. You are responsible for knowing and following the rules where you ride.
- Kolvoy is not a navigation app and does not warn about hazards, speed limits or traffic.
2. Safety features are supplementary. They are not an emergency service.
Kolvoy is not a substitute for emergency services, a personal locator beacon or a satellite messenger. If someone is injured or in danger, call your local emergency number (for example 101 or 112 in Israel, 112 in Europe, 911 in North America) yourself, or ask someone nearby to do so.
- Kolvoy does not detect crashes. An SOS is sent only when a person holds the SOS button and does not cancel the countdown. If you cannot reach your phone, no alert is sent.
- SOS alerts may be delayed or never arrive. Delivery needs another group member within phone-to-phone range, or internet access on your phone or a group member's phone. Texts to your emergency contacts also need our servers and our SMS provider to be working and the recipient's carrier to deliver them. Batteries, dead zones, radio interference, battery savers, permissions you have not granted, or a damaged phone can all stop an alert.
- Kolvoy does not contact emergency services. It can open your phone's dialer with the emergency number filled in, but someone has to press call.
- Locations in alerts and on the map can be wrong, out of date or missing, especially without a clear GPS signal.
- Tell your emergency contacts that you added them and what a Kolvoy SOS text means, and agree in advance what they should do. Only add people who agree to receive these texts.
- Consider also turning on the emergency features built into your phone (for example Emergency SOS or Car Crash Detection), which can call emergency services directly.
3. Range, audio and connectivity
Phone-to-phone range varies widely with phone models, mounts, bodies, terrain, weather and interference. Riders relay for each other, but a group can still split into parts that cannot hear each other. Voice over the internet needs mobile data, which can use your data allowance and roaming. Audio quality depends on your headset: on most classic Bluetooth headsets music plays at call quality while a conversation is going. We make no promise of any particular range, audio quality, latency or availability.
4. Who can use Kolvoy
You must be at least 16 years old to use Kolvoy and to create an account. If you are under the age of majority where you live, you need your parent's or guardian's agreement to these terms.
5. Accounts, groups and invites
- An account is optional. You can ride without one; your rider identity is then a key pair stored on your phone, which cannot be recovered if you lose the phone or erase the app.
- If you sign in (Google, Apple or phone number), keep access to that sign-in method secure. The information you put in your profile must not impersonate anyone or infringe anyone's rights. Your friends can see your profile and whether you are online or riding. You can delete your account at any time in the app or at https://kolvoy.app/delete-account.
- An invite (QR code or link) works like a password. Anyone who has it can join the group, hear it and see members' positions. Share invites only with people you trust. If an invite leaks, the group admin can rotate the group key, or you can start a new group.
- You are responsible for what you say and share in a group and for having the right to share it. Don't use Kolvoy to harass, threaten, stalk or track anyone without their consent. Don't record other riders without their consent where the law requires it.
6. Acceptable use
You agree not to:
- interfere with, overload, scan or reverse-engineer our servers or API beyond what applicable law expressly permits;
- send SOS alerts or test texts that you know are false, use SOS to send spam, or add as emergency contacts people who have not agreed to it;
- create accounts in bulk or by automated means, or use Kolvoy for any unlawful purpose.
We may rate-limit, suspend or block accounts, groups or network addresses that abuse the service, and we may change or discontinue the relay, account or SMS services. Phone-to-phone features keep working without our servers.
7. Price and licences
Kolvoy is currently free, with no ads and no in-app purchases. If we ever offer paid features, they will come with their own terms, shown before you buy, and SOS will stay free.
We grant you a personal, non-exclusive, non-transferable, revocable licence to use the app on devices you own or control. Open-source components are licensed under their own licences, listed in the app (Settings → Open-source licenses). Those licences take precedence for the components they cover.
8. Disclaimers
Kolvoy is provided "as is" and "as available", without warranties of any kind, express or implied, including fitness for a particular purpose, uninterrupted or error-free operation, and the delivery of alerts, to the extent permitted by law.
9. Limitation of liability
To the fullest extent permitted by law, we are not liable for any indirect, incidental, special, consequential or
punitive damages, or for loss of data or profits, arising from your use of Kolvoy, including any failure or delay of
SOS alerts, text messages, location or voice communication. Where liability cannot be excluded, our total liability
is limited to the greater of the amount you paid us for Kolvoy in the 12 months before the claim, or
[LIABILITY_CAP].
Nothing in these terms limits liability that cannot be limited by law, such as liability for death or personal injury caused by negligence, or for fraud, and nothing affects your mandatory rights as a consumer.
10. Changes and termination
We may update these terms. We will change the effective date and, for material changes, tell you in the app before they apply. If you keep using Kolvoy after a change takes effect, you accept the new terms. You can stop using Kolvoy at any time by deleting your account (if you have one) and uninstalling the app.
11. Governing law
These terms are governed by the laws of the State of Israel, without regard to conflict-of-law rules, and the competent courts of Israel have jurisdiction. If you are a consumer living elsewhere, you keep the protection of the mandatory laws of the country where you live, and you can also bring claims in your local courts.
12. Contact
Elia Elhadad · Or Yam 52, David Hamelech St, Sderot, Israel · support@kolvoy.app