Delete your account

You can delete your Kolvoy account and its data at any time. There are three ways, and none of them needs a reason.

In the app
Open Kolvoy, then Settings, Account, Delete account. Hold the button to confirm.
On this website
Sign in to your account with the same Google account or phone number, then hold Delete account.
By email
Write to support@kolvoy.app from the address on your account, or include your phone number. We delete within 30 days and confirm.

What is deleted

Erased from our servers right away when you use the app or this website.

Your profile: name, username, bike, photo link.
Your friends list, friend requests and blocks, including your entry in your friends' lists.
Ride invites and ride parties you sent or hosted, and your online status.
Push tokens, your friend code and the contact-match hash of your phone number.
Your sign-in record (Google or phone number).

Your voice and positions. They are end-to-end encrypted and never stored by us.
Saved crews, ride history and settings on your phone. Uninstall Kolvoy or clear its data to remove them.
Emergency contacts are not part of your account. Remove them in the app (Settings, Emergency contacts) to delete them from our server at once; otherwise they are deleted 180 days after your phone last refreshed them.
SOS text records at our SMS provider are kept by the provider under its own retention. Email us to request removal.
Crash reports, if you opted in, expire after 90 days.

The full detail is in the privacy policy.